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Privacy Policy
At WorldWide Computer Solutions, Inc. DBA Computer Solutions of Keene, hereafter Computer Solutions, we are committed to protecting your privacy as a visitor to this Web site and as our customer. To our visitors and to our customers, we offer this pledge:
Computer Solutions and its subsidiaries respect your privacy and are committed to protecting it. WorldWide Computer Solutions, Inc. provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We've structured our websites so that, in general, you can visit Computer Solutions on the Web without identifying yourself or revealing any personal information. We make this notice readily available on our home page.
- Sites covered by this privacy statement
- Types of information we collect
- Children's privacy
- How we use your information
- Who we share your information with
- Your information and third-party companies
- Keeping your information secure
- Changes to this Statement
- Contacting us
1. Sites covered by this Privacy Statement
This Privacy Statement applies to all Computer Solutions ".com"-owned websites and domains, and our wholly owned subsidiaries ("Computer Solutions websites.").
Links to non-Computer Solutions websites
The Computer Solutions websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Computer Solutions website. Computer Solutions does not control those sites or their privacy practices, which may differ from Computer Solutions's. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the Computer Solutions Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with Computer Solutions; that sharing is governed by that third-party company's privacy policy.
2. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information:
is information that is associated with your name or personal identity. Computer Solutions uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Computer Solutions. We take seriously the trust you place in us. Computer Solutions will not sell, rent or lease your personal information to others.
On some Computer Solutions websites, you can order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your Computer Solutions products, or apply for a job at Computer Solutions. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data. If you apply for instant credit, we will ask you to provide additional information such as salary, social security number and banking information. This information will be used by our financial services providers in determining whether to extend you credit.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
Non-personal information:
is data about usage and service operation that is not associated with a specific personal identity. Computer Solutions collects and analyzes non-personal information to evaluate how visitors use the Computer Solutions websites.
Non-personal data we collect may include the pages visited on the Computer Solutions websites, unique URLs1 visited within Computer Solutions.com, browser type and IP2 address. Most non-personal data is collected via cookies or other analysis technologies. CSofKeene.com Web pages use cookies, Web beacons and other technologies for data analysis and personalization services. Computer Solutions also places ads on other websites that may use cookies.
Computer Solutions is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Computer Solutions does not knowingly collect information from children under the age of 13 and Computer Solutions does not target its websites to children under 13.
4. How we use your information
Computer Solutions uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Computer Solutions websites. Occasionally we may also use your information to contact you for market research regarding Computer Solutions products or services. Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers' credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Computer Solutions and will not be kept longer than necessary for providing the services.
In order to offer you a more consistent and personalized experience in your interactions with Computer Solutions, information collected through one Computer Solutions service may be combined with information obtained through other Computer Solutions services.
Computer Solutions is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. Our privacy practices are designed to provide protection for your personal information, all over the world. We may share your personal information within Computer Solutions and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries Computer Solutions will still handle information in the manner we describe here.
Non-personal data is aggregated for reporting about Computer Solutions website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
5. Who we share your information with
Computer Solutions will not sell, rent or lease your personal information to others. Computer Solutions will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Computer Solutions shares customer information across companies working on our behalf and Computer Solutions-owned business entities, but only as described above in "How we use your information."
Computer Solutions contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of Computer Solutions and may not use it for any purpose other than to carry out the services they are performing for Computer Solutions. These service providers may change or we may contract with additional service providers to better accommodate our customers.
Computer Solutions will not share personal information with any other third parties without your permission, unless to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of Computer Solutions or its subsidiaries; or (iv) to protect the personal safety of Computer Solutions employees and third parties on Computer Solutions property.
Circumstances may arise where, whether for strategic or other business reasons, Computer Solutions decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is Computer Solutions’s practice to seek appropriate protection for information in these types of transactions.
6. Your information and third-party companies
Certain Computer Solutions services are linked with those from unrelated third-party companies, some which offer you the option to share with both Computer Solutions and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single Computer Solutions Web page, to request communications from Computer Solutions marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.
7. Keeping your information secure
Computer Solutions is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Computer Solutions has in place appropriate physical and managerial procedures to safeguard the information we collect.
Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, Computer Solutions subscribes to a fraud management service. This service gives you and Computer Solutions an extra level of security to guard against credit card fraud to protect your financial data.
8. Changes to this Statement
If there are updates to the terms of Computer Solutions's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Computer Solutions will provide notification to affected customers.
We value your opinions. If you have comments or questions about our privacy policy, please send them to info@csofkeene.com or write to us at the following address:
Computer Solutions
117 Main Street
Keene, NH 03431
Revisions
Rev. August 2006
1 - A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web. For example, http://www.csofkeene.com is the URL for Computer Solutions' U.S. home page.
2 - An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
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